Questions about a product, an order, or your connection? Tell us how we can help.
These details help us investigate your request. Share what you have—you can leave any of these fields blank.
Look for S/N on the device label or original packaging.
After submitting this form, you can email a copy to contact@mercku.com. Include your name and order number, if available, so we can match it to your request.
Your inquiry will be sent to the Mercku support team.